Cookie policy
Which cookies we use, why, for how long, and how to change your choice at any time (Quebec Law 25).
Last updated:
1. What is a cookie?
A cookie is a small text file stored by your browser when you visit a website. It lets the site work properly, remember some preferences or measure how it is used. Similar technologies (local storage, pixels) are treated the same way in this policy.
2. Your consent
On your first visit, a banner lets you accept all cookies, decline them or choose by category. Only necessary cookies are used until you give your consent. Statistics and marketing cookies are only enabled if you accept them.
We use Google Consent Mode v2: until you accept, Google tools do not store measurement or advertising cookies on your device. Your choice is kept for 6 months, after which we will ask you again.
3. Cookie categories
- Necessary: required for the site to work and stay secure (forms, remembering your choices, cart). They cannot be turned off from the banner.
- Statistics: help us understand how the site is used so we can improve it (Google Analytics).
- Marketing: measure how well our ads perform and allow more relevant advertising (Google Ads).
4. Cookies we use
| Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
hvac_consent | HVAC MTL | Necessary | Remembers your cookie choices. | 6 months |
_GRECAPTCHA | Google reCAPTCHA | Necessary | Protects our forms against spam and bots. | 6 months |
_lscache_vary | LiteSpeed | Necessary | Serves the right cached version of pages. | Session |
woocommerce_*, wp_woocommerce_session_* | WooCommerce | Necessary | Shop and cart features, if you use them. | Session to 2 days |
wordpress_*, wp-settings-* | WordPress | Necessary | Site administrator login only. | Session to 1 year |
_ga, _ga_* | Google Analytics | Statistics | Audience measurement: pages viewed, where visits come from. | Up to 2 years |
_gcl_au, _gcl_* | Google Ads | Marketing | Measures conversions from our ads. | 3 months |
5. YouTube videos
Our videos are embedded in privacy-enhanced mode (youtube-nocookie.com) and only load when you click “Play”. Nothing from YouTube is loaded before that click. YouTube’s own privacy policy then applies.
6. Third parties
Google acts as an independent controller for data processed by its services. Learn more: Google privacy policy and how Google uses cookies.
7. Deleting or blocking cookies
You can withdraw your consent at any time with the “Cookie settings” button at the bottom of every page. You can also delete or block cookies in your browser settings; some site features (forms, cart) may then stop working properly.
8. Contact us
For any question about this policy or your personal information, see our privacy policy or email us at info@hvacmtl.net.
Climatisation HVAC MTL
4035, rue Saint-Ambroise, bureau 216
Montréal (Québec) H4C 2E1